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Privacy Policy

Your privacy is important to Your East Bay. Please read this privacy notice carefully, as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and how to contact us and supervisory authorities in the event you have a complaint.


Who We Are

Your East Bay collects, uses, and is responsible for certain personal information about you. We are committed to protecting your privacy and handling your personal data with transparency and care.


Children’s Online Privacy Protection Act

This website and any products or services offered herein are not intended for persons under the age of 13. YourEastBay.com does not knowingly collect information from anyone under 13 years of age. We prohibit children under the age of 13 from using any interactive portions of this website, including leaving comments, filling out forms, or submitting information. If we learn we have collected or received personal information from a child under 13, we will delete that information.


The Personal Information We Collect and Use

Information You Provide

YourEastBay.com may collect and use personal information you provide when you:

  • Subscribe to emails or newsletters

  • Register for events or services

  • Download guides or resources

  • Fill out forms or surveys

  • Purchase services or products

  • Contact us directly

The personal data may include:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment information (for purchases)

You are not required to provide any personal information just to browse the public portions of this website.

Cookies and Tracking Technologies

We may collect domain information and use “cookies” (small data files saved on your browser) to:

  • Analyze website performance

  • Track user behavior

  • Save user preferences

  • Customize user experiences

We will ask for your consent to use cookies where required. You may disable cookies in your browser settings at any time.

Non-personal data collected may include:

  • Browser type

  • Device type

  • Operating system

  • Referring websites

  • Pages visited and search terms used

Information from Other Sources

We may also collect personal information from third-party sources such as:

  • Survey platforms

  • Chatbots

  • Payment processors

This helps us better understand and serve our audience.


How We Use Your Personal Information

We collect and use your information to:

  • Send email updates and newsletters

  • Process and fulfill orders

  • Deliver services and digital content

  • Manage promotions or surveys

  • Respond to inquiries or support requests

  • Improve website performance and user experience

By signing up for any of our guides or resources, you agree to receive email and/or SMS updates, which you may opt out of at any time.


Who We Share Your Information With

We do not sell, trade, or rent your personal information to third parties.

We may share your data with trusted third-party providers solely for the purpose of:

  • Fulfilling orders (e.g., shipping)

  • Processing payments

  • Hosting our website or services

  • Managing communications (e.g., email platforms)

These vendors are contractually obligated to protect your data and use it only for specified services.

If you participate in optional contests, promotions, or offers, we may share relevant information with partners needed to fulfill those initiatives, with your consent.


Whether Information Has to Be Provided and Why

Providing your name, email, and certain contact details may be required to access gated resources, events, or digital services. You will always be informed whether submission of such information is necessary.

You may browse the public pages of YourEastBay.com without providing any personal data.


How Long Your Personal Information Will Be Kept

We retain personal information only as long as necessary to:

  • Deliver requested services

  • Fulfill legal or regulatory obligations

  • Maintain records for administrative purposes

Typically, contact data is retained for up to 6 years unless you request deletion sooner.


Legal Basis for Collecting and Using Your Data

We collect and use your data for the following lawful reasons:

  • To perform a contract with you (e.g., fulfilling a service)

  • To comply with legal obligations

  • Based on your consent (e.g., for email marketing)

  • For our legitimate business interests (e.g., site optimization)


Use and Transfer of Your Information Outside of the EEA

Our business is based in the United States. If you are located in the European Economic Area (EEA), your data will be transferred to the U.S. By using this site or submitting your data, you consent to this transfer.

While U.S. laws may not provide the same level of data protection as in the EEA, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

To request details about these safeguards, please email us at [email protected].


Your Rights (GDPR Users)

If you are located in the EEA or UK, you have the following rights:

  • To be informed about how your data is used

  • To access your personal information

  • To correct errors in your data

  • To request deletion (“right to be forgotten”)

  • To restrict or object to certain processing

  • To receive your data in a portable format

  • To withdraw consent at any time

  • To lodge a complaint with a supervisory authority

To exercise any of these rights, please contact [email protected]. We may require proof of identity to protect your data.


How We Keep Your Data Secure

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure. Access to your personal data is limited to those with a legitimate business need and subject to confidentiality obligations.

We also have procedures in place for detecting and responding to any data breaches. Where legally required, we will notify affected individuals and authorities.

Please note: any content posted publicly on the site or social media is viewable by others and should be shared with discretion.


Links to Other Websites

Our website may contain links to third-party sites. These are governed by their own privacy policies. We are not responsible for their content or privacy practices. Please review those sites’ privacy notices before sharing any personal information.


How to Complain

We hope to resolve any privacy concerns you may have. If you are located in the EEA or UK, you also have the right to file a complaint with your national data protection authority.


Changes to This Privacy Notice

This policy is effective as of May 13, 2025. We may update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.


How to Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Your East Bay
Email: [email protected]
Mailing Address: 1983 Second St., Livermore, CA 94550